Cengage Learning

Answers to Frequently Asked Questions

  1. 1. What does Cengage Learning do?
  2. 2. Does Cengage Learning have international operations?
  3. 3. Why is Cengage Learning a great place to work?
  4. 4. Does Cengage Learning offer benefits?
  5. 5. How does Cengage Learning support work-life balance?
  6. 6. How do Cengage Learning employees give back to their communities?
  7. 7. What type of learning and development opportunitites does
    Cengage Learning provide?
  8. 8. What kinds of careers are available within Cengage Learning?
  9. 9. Do you hire interns?
  10. 10. What can I do to prepare for an interview at Cengage Learning?
  11. 11. How do I search and apply for a job?
  12. 12. What if I don't see a job that interests me right now, but I'm interested
    in your company?
  13. 13. Can I apply for multiple positions concurrently with Cengage Learning?
  14. 14. How do I know if my profile and resume were received?
  15. 15. I'm having technical problems uploading my application materials. Who can help me?
  16. 16. What happens after I apply for a position? How do I check the status of my online application?
  17. 17. How long is my resume kept on file?
  18. 18. How do I update my current profile (e.g., update my resume, replace cover letter, change an address)?
  19. 19. Will my resume be shared across multiple Cengage Learning business units?
  20. 20. How can I notify you that I was referred by a current
    Cengage Learning employee?
1. What does Cengage Learning do?
We create, publish, market and sell educational materials such as digital and online course materials, electronic resources and textbooks in a wide variety of digital and print formats. We deliver highly customized learning solutions for colleges, universities, instructors, students, libraries, government agencies, corporations and professionals around the world. Our brands include Heinle, Gale, Wadsworth, Delmar, Brooks/Cole and South-Western, among others. To learn more, review our mission, vision and values.
2. Does Cengage Learning have international operations?
Yes. Review our global locations to learn more.
3. Why is Cengage Learning a great place to work?
We offer challenging career opportunities, highly competitive benefits, a strong technology focus, great coworkers and customers, outstanding learning and development opportunities and flexible schedules. And of course, at Cengage Learning you'll have the unique opportunity to improve education around the world. Listen to some of our employees tell you themselves by viewing our Employee Videos.
4. Does Cengage Learning offer benefits?
Yes. Employees working 30 or more hours per week are eligible for benefits for themselves and their dependents. In addition to base salary compensation, all of our employees are eligible to participate in an individual incentive (bonus) plan relative to their business goals. To learn more about the benefits we offer, simply download our Summary of Benefits.
5. How does Cengage Learning support work-life balance?
We offer paid time off, flexible work schedules for many positions and strongly encourage employee involvement and volunteerism in our communities. This includes a paid Volunteer Day and a Matching Gifts Program for our U.S. employees. Employees around the world also support numerous local charitable and environmental causes.
6. How do Cengage Learning employees give back to their communities?
In addition to a paid day off per year for volunteerism, Cengage Learning has a Matching Gifts Program that provides U.S. employees with a dollar-for-dollar contribution match to nonprofit groups or educational institutions of their choice. Also, we strongly encourage charitable activities and environmentally-friendly initiatives at our sites, and many of our locations have standing employee committees to help drive these initiatives.
7. What type of learning and development opportunitites does Cengage Learning provide?
Since we offer educational resources to our clients, we are able to extend that mission and focus to our own employees as well. We offer tuition reimbursement for manager-approved, degree-based and certification courses, extensive online resources for e-learning and blended learning opportunities, numerous on-site and instructor-led programs, and a regular performance appraisal program that includes manager feedback and development goals. Some sites even sponsor job shadowing and mentoring programs.
8. What kinds of careers are available within Cengage Learning?
If you're interested in advancing academic excellence and professional development, Cengage Learning offers a wide range of career opportunities for both experienced professionals and recent college graduates. We're a growing global organization, and you'll find career opportunities in editorial, technology, marketing, sales, finance, production, operations, administration and human resources. To learn more, review our list of current openings.
9. Do you hire interns?
Yes. Many of our locations offer paid or for-credit internship opportunities. Internships are typically 20 hours a week, but schedules vary based on our needs. Intern candidates should apply online. College students, recent graduates, or graduate-level applicants are welcome.
10. What can I do to prepare for an interview at Cengage Learning?
Browse the product catalogs on our Web site, review the job description you're interviewing for and give careful consideration to your background and how it applies to the role we're seeking to fill. If you're selected for an in-person interview, the recruiter will outline who you can expect to meet. This may include several team members in addition to the hiring manager, so please plan adequate time for your visit. It's also a good idea to think of a few questions to ask us at the end of the interview.
11. How do I search and apply for a job?
Simply access our Search Jobs section to search and apply for jobs. You'll be able to refine your job search by location, job function and/or keywords. You can also stay up-to-date by subscribing to job alerts via RSS, Facebook or Twitter.
12. What if I don't see a job that interests me right now, but I'm interested in your company?
You can fill out a general application by creating a profile in our application system. Although our recruiters continually search through general applications, it's still a good idea to apply for specific positions that interest you when you see them become available.
13. Can I apply for multiple positions concurrently with Cengage Learning?
Yes. Our recruiters work closely together to ensure that candidates who are under consideration for multiple opportunities within the company are guided toward the best opportunity available for their skill set. That said, give careful consideration to how your background fits the posted job requirements before applying to any opportunity. We want to find the right fit for our needs, and we want you to find the right fit for your interests and skills.
14. How do I know if my profile and resume were received?
You will receive an on-screen message and e-mail confirmation of your successful submission. While we appreciate your interest and know how much effort goes into a job search, please avoid calling to check on the status of your application. (As an exception, if you had difficulties uploading your application or did not receive a confirmation screen/e-mail, please e-mail careers@cengage.com for technical support.)
15. I'm having technical problems uploading my application materials. Who can help me?
Simply e-mail your questions to careers@cengage.com for technical support.
16. What happens after I apply for a position? How do I check the status of my online application?
After you apply for a position, your qualifications will be considered against the criteria for that specific role. Our positions will remain posted until they are filled and you can check your application status at any time. Please note that we are only able to contact candidates who we plan to interview. If you do receive a call, expect two or more rounds of interviews, the first via phone. Some positions may have additional requirements, such as a review of prior work samples or skills-based assignments. If relevant, this step is addressed during the interview process.
17. How long is my resume kept on file?
Your profile is retained in our system for two years. Simply log in to update your profile information and/or apply for newly posted positions.
18. How do I update my current profile (e.g., update my resume, replace cover letter, change an address)?
Simply log in and you will be able to update any of the information in your profile and also provide an updated resume and/or cover letter.
19. Will my resume be shared across multiple Cengage Learning business units?
Yes. Once you submit a profile, it's in our searchable database and all recruiters have access to review it. However, if there is a specific job that you feel qualified for and that interests you, please add that job to your profile.
20. How can I notify you that I was referred by a current Cengage Learning employee?
There is an option to enter this information during your online application process. We highly encourage you to enter that person's name in the appropriate field.

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